Sunrise Senior Living

Welcome page

Sr. Manager, Strategy and Operations

Location : Name
Community Support Office
Type
Full-Time
Location : Address
7902 Westpark Dr
Location : City
McLean
Location : State/Province (Full Name)
Virginia

 

Great place to work logo 2024

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 6th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Community Support Office

Job ID

2024-208437

JOB OVERVIEW

This role will have two primary responsibilities. First, it will support the development and execution of transformational projects tied to the Sunrise Strategic Business Plan. Second, it will drive a sense of continuous improvement in Sunrise operations through oversight and management of key processes, systems, and tools. Key to this role is the ability to lead large-scale projects, use data to inform the creation of a strategy, build cross-functional relationships, apply critical thinking skills, and provide analytics to track, measure, and communicate progress. This role will lead stakeholders across the business to drive innovation, create structure, and support the Sunrise mission and vision. This role will be comfortable using influence and making autonomous decisions to drive work forward.

 

RESPONSIBILITIES & QUALIFICATIONS

 
Responsibilities:
• Identify, own, design, lead, and execute (i) strategic projects tied to the Sunrise Strategic Business Plan and (ii) continuous improvement programs that drive customer satisfaction and team member engagement. Tasks include but are not limited to the:
• Identification of root causes of issues
• Prioritization and sequencing of proposed projects
• Development and presentation of leadership-ready materials
• Design of change management and communication plans
• Facilitation of discussions with multiple stakeholders
• Design and execution of analytics in support of decision-making
• Develop a continuous improvement methodology around key operational processes; identify best practices and tools required to be effective and continually evolve.
• Use data to answer questions and inform recommendations; communicate findings clearly and succinctly.
• Serve as the subject matter expert for digital tools that drive customer satisfaction and enable efficient operations.
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
 

 

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
• Bachelor’s degree in related field; MBA preferred.
• 5 or more years of impactful continuous improvement experience.
• 5 or more years of Management Consulting or similar transformational project experience.
• Comfort overseeing digital tools that drive customer satisfaction and enable efficient operations.
• Superior analytical and quantitative abilities.
• Excellent client interface, verbal, and written communication skills; ability to clearly articulate to audiences at all levels.
• Must be self-directed, flexible, motivated, and work well independently as well as with a team; consistently take a hands-on, proactive approach.

ABOUT SUNRISE

Sunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. It's no surprise that many of the world's leading experts in Senior Living entrust their career to Sunrise.

 

At Sunrise, you will…

 

Make a Difference Every Day

We are passionate about our mission — to champion quality of life for all seniors. We deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest.

 

Be Part of a Uniquely Supportive Community

The care-focused environment we create for residents extends to our team members. We offer programs, rewards, and benefits to help you live your best.

 

Ignite Your Potential

We believe potential has no limits. We offer best-in-class leadership development programs designed to grow our leaders. We are committed to helping our team members achieve their career goals.

 

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

SEARCH FIRM REPRESENTATIVES PLEASE READ CAREFULLY:
Sunrise Senior Living is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to Sunrise Senior Living by any means, be it via email, the Internet or directly to hiring managers at Sunrise Senior Living in any form without a valid written search agreement in place for that position will be deemed the property of Sunrise Senior Living, and no fee will be paid in the event a candidate is hired by Sunrise Senior Living as a result of such unsolicited referral or through any other means.