Responsibilities:
As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:
Financial & Operational Support
• Partner with the Vice President Operations to achieve established goals related to resident safety, financial performance and capital expenditure (CapEx) planning
• Coordinate and conduct community visits as needed, document & review findings and disseminate the final reports with community, corporate and area leadership
• Ensure community compliance with life safety codes and applicable federal, state and local policies & regulations (e.g., OSHA, ADA, NFPA, EPA)
• Provide technical support to Area Facilities Managers and other leadership teams for building system issues and regulatory compliance
• Assist in construction coordination efforts, ensuring projects align with company standards and regulations
• Identify cost-saving opportunities related to utilities and contribute to the development and implementation of energy conservation programs
Evaluate contracts at the community level to ensure efficient, high-quality services are delivered, optimizing vendor relationships and contract performance
• Support ownership groups in advancing Environmental, Social and Governance (ESG) initiatives
• Provide strategic input on Operations and CapEx budgeting as requested; ensure proper CapEx planning and budgeting is integrated into the TELS platform
• Support Area Facilities Managers in the management and execution of infrastructural CapEx projects for their communities
• Partner with Area Facilities Managers to effectively deliver communications from the Community Support Office (CSO), serving as a subject matter expert and providing guidance as needed
Technical Support
• Evaluate and recommend new technologies, systems, materials and finishes for communities
• Partner with the Purchasing department to review and assess products and service contracts for both new and existing communities
• Lead or participate in special projects and task forces to develop and implement product, service and value improvements to residents, team members and the entire organization
• Act as a subject matter expert (SME) to assist CSO personnel with the development and implementation of new programs, policies and procedures related to Facilities
Training
• Lead training and development sessions as a subject matter expert on all Sunrise systems (e.g., TELS, PeopleSoft) through Cluster Meetings, conference calls, and written communications
• Update and maintain policies and procedures to ensure alignment with organizational standards and regulatory requirements
• Ensure the Operations Team has access to and understanding of Facilities Management policies, procedures and best practice documents
Supervision & Leadership
• Provide coaching, mentorship and performance management for subordinate team members
• Conduct performance reviews and ensure completion of required documentation for direct reports
Other
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met
• Perform other duties as assigned
Core Competencies:
•Demonstrated ability to oversee and optimize facility operations, CapEx planning and compliance with safety regulations to ensure operational excellence
• Deep understanding of life safety codes, OSHA, ADA, NFPA, EPA and other federal, state and local regulations to maintain a safe and compliant environment
• Strong knowledge of building systems, energy conservation and construction coordination to provide technical support and identify innovative solutions
• Proven ability to assess complex facility-related challenges, develop proactive solutions and implement best practices to enhance performance
• Strong ability to partner with cross-functional teams, including Operations, Purchasing and ownership groups, to align facilities management with organizational objectives
• Proven ability to mentor, coach and develop both direct and indirect reports, fostering a culture of accountability and continuous improvement
• Demonstrates compassion and empathy in all interactions with residents, families and senior staff, ensuring a respectful and supportive environment that upholds Sunrise Senior Living's commitment to dignity and care
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.
• Must have completed high school or obtained a General Education Development (GED) diploma
• Minimum of twelve (12) years of experience as a Director of Plant Operations (or equivalent job title and responsibilities) at a single large facility or over multiple sites, preferably in senior living or healthcare
• Certification in at least one of the primary building trades (HVAC, electrical, plumbing or general construction) by BOMI or an equivalent industry organization
• Must possess the ability to read, interpret and analyze blueprints and schematics with a high degree of accuracy
• Minimum of eight (8) years of experience in capital project management
• Minimum of eight (8) years of experience managing operating and capital budgets
• Demonstrated proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint and Outlook)