When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Resident Care Duties

• Deliver care and services for designated group of guests/residents according to Individualized Service Plans (ISP).


• Report all incidents immediately to appropriate supervisor / team member.


• Report suspected abuse immediately per regulations and Sunrise standards.


• Participate in the care planning for their designated guests/residents


• Perform. individualized personal care and activities of daily living (ADL); documents ADL in flow sheets


• Partner with licensed nurse to plan, develop, organize, provide and execute individualized restorative therapy programs, activities and standards for their designated guests/residents.


• Obtain, document and report the guest/resident’s vital signs, urine output and meal intake per individualized care plan to licensed nurse as requested.


• Observe and report any physical and/or psychosocial changes of condition requiring a licensed nurse intervention and care services.


• Assist in maintaining assistive devices, adaptive equipment and other medical equipment to include cleaning equipment and making readily available.


• Maintain Restorative Records for each guests/residents.


• Maintains knowledge of federal, state/provincial and local resident care regulations

Quality Indicators

• Strive for excellent quality care and service delivery as measured in the Quality Assurance and Performance Improvement (QAPI) process.


• Competent of behavior interventions and management.


• Demonstrate and knowledgeable of the following key quality improvement areas of the DNA/C.N.A. role:


• ADL, skin care, dining assistance, bowel/bladder elimination


• Falls and fall prevention


• Skilled nursing transformation and Resident Centered Care model

Guest/Resident, Family and Visitor Relations

• Respond to guest/resident, family, visitor’s inquiries, concerns in a timely and professional manner using the Problem Resolution process.


• Invite, Encourage and Assist (IEA) guests/residents to meals.


• Assist guests/residents when transferring or discharged by collecting belongings, escorting to transportation, other as assigned.


• Greet new guests/residents and escort to their room; orients guests/residents to room/call lights and community layout and provide activity calendar.


• Inventory guest/resident’s belongings and labels at time of admission and ongoing there after.

Risk Management and General Safety

• Partner with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.


• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.


• Understand and practice the proper method of attending to and disposing of and the possibility of exposure to blood borne pathogens, bodily fluids, infectious waste, sharp sticks and hazardous materials.


• Report occupational exposures to blood, body fluids, infectious materials, sharp sticks and hazardous chemicals immediately.


• Ensure oxygen tanks are stored safely, exchanges guest/residents tanks when empty and monitors to make sure liters of oxygen are at prescribed levels

Training, and Contributing to Team Success

• Participate actively as a member of a team and committed to working toward team goals.


• Demonstrate in daily interactions with others, our Team Member Credo.


• Commit to serving our residents and guests through our Principles of Service.


• Contribute in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.


• Attend regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.


• Participate in annual in-service as set forth by federal and state/provincial regulations.


• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.


• Perform other duties as assigned.

Core Competencies

• Building Customer Loyalty


• Building Trust


• Communication


• Contributing to Team Success


• Managing Work (includes Time Management)


• Planning and Organizing


• Quality Orientation


• Stress Tolerance


• Technical / Professional Knowledge

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Maintains a valid license certificate as a Certified Nursing Assistant in accordance with federal, state/province and local regulations


• High School Degree / GED required


• Previous experience as a Certified Nursing Assistant preferred


• Previous experience and desire to serve and care for seniors


• Ability to handle multiple priorities


• Possess written and verbal skills for effective communication and documentation


• Competent in organizational, time management skills


• Demonstrates good judgment, problem solving and decision making skills


• Ability to work weekends, evenings and flexible hours, available to our customers at peak service delivery days and times


• Ability to react and remain calm in difficult situations and be considerate


• As applicable, all Sunrise team members who drive a Sunrise vehicle must sign the Driver job description and understand the key essential duties for safety and regulatory compliance

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).