When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

The Senior Director of Nursing Services is responsible for providing leadership and management to the skilled nursing operations for the community to which they are assigned. This role is responsible for planning, organizing and leading overall operations of nursing services in accordance with federal, state and local standards and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Clinical Care Delivery Operations

• Direct and supervise the management of the team members in the skilled nursing center.
• Implement and monitor systems that ensure consistent delivery of quality resident services.
• Implement staffing and scheduling patterns to maintain continuity of resident care and regulatory compliance.
• Assess and monitor clinical setting for effective and safe resident centered care.
• Facilitate effective communication between cross functional teams and promotes a team approach in the delivery of resident care.
• Maintain communication with resident’s physician, family, and or responsible party to ensure the resident’s needs are being met.
• Identify the on-going needs of residents in order to maintain the highest quality standards for well being.
• Ensure proper utilization of the Resident Care Plan by all team members.
• Ensure proper follow through and documentation of resident care.
• Facilitate relationships with Hospice, Therapy, and other providers.
• Participate in community awareness activities and community relationship development.
• Assist in counseling resident, family, or responsible party during difficult transitional care periods.

Quality Assurance and Regulatory Compliance

• Strive for excellent quality care and service delivery as measured in the Quality Services Review (QSR) process and institute with follow up measures on corrective actions in a timely manner.
• Research, document, and review all incidents of abuse, neglect, and misappropriation of funds; develop and implement plan of correction as appropriate.
• Ensure Quality Improvement meetings are occurring and may be designated as the Chairperson of the meetings.
• Analyze Resident Care Standards of Care and Support Services to maintain quality guest/resident care and clinical practice.
• Review, develop, and implement plans of correction for concerns and issues identified by pharmacy consultants.
• Review and develop plans of correction with interdisciplinary team to enhance the quality of resident care.
• Monitor each resident’s medication & treatment profile and medication pass process regularly to ensure each medication and treatment is administered as ordered and documented accurately.
• Review for accuracy and compliance all physician orders at time of move in and monthly thereafter.
• Act as liaison with pharmacy to ensure effective services for the residents.
• Ensure pharmacy follows state regulations for labeling, distribution, and identification of medications.
• Develop a thorough working knowledge of current and evolving federal and state/provincial regulations, policies, and procedures for resident care and services.
• Ensure that community follows all state/provincial regulations as it pertains to resident care and services.
• Review, develop, and implement plans of correction for concerns and or issues identified by regulators.
• Complete and submit all monthly and quarterly reports in a timely manner.
• Follow through on mock survey process.

Financial Management

• Assist in the presentation and value of Sunrise’s products and services for our residents, families, and team members and targeted referral sources.
• Assist the Executive Director in completing the annual community budget.
• Understand and manage the department budget to include labor and other expenses and its impact on the community’s bottom line.
• Review monthly financial statements and implement plans of action around deficiencies.
• Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
• Coordinate with the community team to achieve maximum staff economies and cross training when applicable.
• Understand the internal cost associated with all Sunrise resident care programs.

Training, Leadership and Team Member Development

• Manage the department, including but not limited to recruiting, hiring, training, coaching, and disciplining.
• Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
• Develop a working knowledge of state regulations and ensures compliance through supervising and coaching team members.
• Achieve the Team Member Engagement goals and actively leads in the Engagement Improvement Planning sessions.
• Complete team member staffing and scheduling according to operational and budgetary guidelines.
• Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid.
• Conduct timely performance appraisals with meaningful conversations.
• Hold team accountable and corrects actions when necessary and documents.
• Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading, attending conferences and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Adaptability
• Building Customer Loyalty
• Building Strategic Working Relationships
• Building a Successful Team
• Building Trust
• Coaching for Success
• Communication
• Decision Making
• Driving for Results
• Facilitating Change
• Leading through Vision and Values
• Managing Conflict
• Planning and Organizing
• Presentation and Training Delivery
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge

Experience and Qualifications

• Graduate of approved college / school of nursing
• Maintains a current state license as a Registered Nurse per state regulations
• A minimum of two (2) years’ experience in a nurse management position within a skilled nursing environment including hiring staff, coaching, performance management, daily operations supervision, discipline, and counseling
• Comprehensive knowledge of nursing practices, techniques, methods as applied to skilled nursing care
• Demonstration of knowledge in federal and state/provincial long term care regulations
• Proficiency in Medicare, Minimum Data Set (MDS) / Resident Assessment Instrument (RAI), Care Plan process
• Ability to handle multiple priorities
• Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving, and decision making skills
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).