When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Leadership

• Plan, organize, develop, and lead the overall security operations in accordance with federal, state/provincial, local laws and Sunrise standards, guidelines and regulations.
• Champion the security services and procedures and partner with community leadership ensuring security services and standards are achieved and maintained.

General Security and Patrols

• Ensure that safety and security inspections are performed of all community property to include common areas, resident corridors, parking areas and perimeter access.
• Oversee that patrols of community buildings and grounds are conducted as scheduled.
• Ensure that patrols are conducted to prevent and discover any activity that is in violation of criminal, fire, or safety codes.
• Monitor and evaluate that security team members watch for and report irregularities such as fire hazards, leaking water pipes, and security doors left unsecured.
• Oversee security team members investigate and report all acts of unlawful or safety hazards that would endanger persons or property.
• Lead investigations and review all incidents and suspicious occurrences reported by security team members.
• Responsible for security calls and complaints, taking necessary action and handling on-scene emergency situations.
• Assess and provide corrective action on dangerous conditions and any damaged or defective equipment, machinery, and property reported by security team members.
• Ensure that outside furniture or fixtures are secure in the event of inclement weather.

Safety and Risk Management

• Partner with leadership team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; monitor adherence to safety rules and regulations.
• Ensure that safety procedures are practiced at all times including Personal Protective Equipment (PPE), fire extinguishers, MSDS (Material Safety Data Sheets), and Lockout Tagout procedures.
• Ensure that security team members escort residents and team members to their cars after hours and as requested.

Resident Services and Transportation

• Ensure the community flag(s) are raised and lowered appropriately.
• Oversee transportation for residents in accordance with policy.

General Administration

• Review, read, notate and initial the Daily Log and Security Log to document and learn about pertinent information and about security activities.
• Review previous log entries, notes, and memorandums and redirects staff activities as appropriate.
• Ensure effective Cross Over meetings are performed.
• Ensure inventories are conducted of security equipment and replenished as needed.
• Ensure appropriate accident and incident forms are competed and actions taken to minimize the likelihood of repeat issues.

Financial Management

• Assist in the presentation and value of Sunrise’s products and services for our residents, families, and team members and targeted referral sources.
• Assist the executive director in completing the annual community budget.
• Understand and manage the department budget to include labor/labour and other expenses and its impact on the community’s bottom line.
• Review monthly financial statements and implements plans of action for deficiencies.
• Process and submit monthly expenses and budget data timely per Sunrise policies and internal business controls.
• Coordinate with the community team to achieve maximum staff economies and cross training when applicable.
• Understand the internal cost associated with all Sunrise resident care programs.
• Manage large scale capital projects, ensu...
• Manage large scale capital projects, ensuring approved vendors are paid appropriately.

Training, Leadership and Team Member Development

• Manage the department, including but not limited to recruit, hire, train, coach, and discipline.
• Partner in the delivery and participation in Sunrise University Training and self-study programs during the required timeframe.
• Develop a working knowledge of state/province regulations and ensures compliance through supervising and coaching team members.
• Achieve the Team Member Engagement goals and actively lead in the Engagement Improvement Planning sessions.
• Complete team member staffing and scheduling according to operational and budgetary guidelines.
• Review timekeeping practices and payroll reports daily to ensure all hours worked are recorded and appropriately paid.
• Conduct timely performance appraisals with meaningful conversations.
• Hold team accountable and correct actions when necessary and document.
• Attend regular meetings; Stand Up, Cross Over, Department Head Meetings, Town Hall, Quality Improvement, and others as directed by the Executive Director.
• Keep abreast of professional developments in the field by reading, attending conferences, and training sessions.
• Maintain compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Perform other duties as assigned.

Core Competencies

• Adaptability
• Building Customer Loyalty
• Building Strategic Working Relationships
• Building a Successful Team
• Building Trust
• Coaching for Success
• Communication
• Decision Making
• Driving for Results
• Facilitating Change
• Leading through Vision and Values
• Managing Conflict
• Planning and Organizing
• Presentation and Training Delivery
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Two (2) years supervisory and management experience including hiring staff, coaching, performance management daily operations supervision, discipline, and counseling
• Three (3) years security experience preferably in assisted living/long term care, full service, skilled nursing, and/or hospitality industries
• Ability to handle multiple priorities
• Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests
• Possess written and verbal skills for effective communication and the ability to facilitate small group presentations
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision-making skills; ability to deal with issues involving several concrete variables in standardized situations
• Demonstration of proficiency in computer skills, Microsoft Office (Windows, Outlook, Excel) and Sunrise applications with the ability to learn new applications
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance
• Ability to work weekends, evenings and flexible hours, available for our customers at peak service delivery days and times

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• Daily Pay offered to get paid within hours of a shift (offered in the U.S. only)
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

Sunrise considers the health and safety of its residents, family members, and team members to be one of its highest priorities. Employment with Sunrise is conditioned on completing and passing a drug test (which does not include marijuana), participating in testing requirements (e.g. Tuberculosis Test, Physical Evaluation). Covid-19 and Influenza vaccination is only required to the extent mandated by applicable federal, state, and local laws and authorities.

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).