The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and...

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and...

The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.

The Designated Nursing Assistant / Certified Nursing Assistant (DNA/C.N.A) is responsible for providing direct resident care including nursing/clinical care, personal, nutritional and restorative care in the skilled nursing operations and other areas throughout the community as appropriate. Responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state and local standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our guests/residents.

The Registered Nurse (RN) is responsible for providing direct guest/resident care and supervision and oversight of the guest/resident care by the licensed and non-licensed team members in the skilled nursing center. Responsible for leading and demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state and local standards and Sunrise Senior Living policies to promote the highest degree of quality care and services to our guests/residents.

The Driver is responsible for providing safe, timely, and courteous transportation for residents to and from various activities while providing quality service. Responsible for maintaining paperwork and records in addition to maintaining the community’s vehicles in good working condition to include monthly and pre-trip vehicle inspections. Responsible for ensuring effective communication with residents and families and for notifying the Assisted Living Coordinator (ALC) and/or Reminiscence Coordinator (RC) of any changes in a resident’s condition or behavior. Responsible for reading the Daily Log and for making appropriate entries as needed.

The Assisted Living Supervisor is responsible for providing leadership support of the assisted living neighborhood. The Assisted Living Supervisor is a working leader in the day-to-day operations, directly supervising and assisting the assisted living team and providing resident care and services, championing the designated care manager concept and the universal care manager model throughout the neighborhood. Responsible for assisting in the recruiting, selection, and training of team members and, in the absence of a department coordinator, creating schedules to be reviewed by another coordinator. The Assisted Living Supervisor is responsible for assisting the community team in maintaining high quality service standards throughout the community.

The Registered Nurse (RN) is responsible for providing direct guest/resident care and supervision and oversight of the guest/resident care by the licensed and non-licensed team members in the skilled nursing center. Responsible for leading and demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state and local standards and Sunrise Senior Living policies to promote the highest degree of quality care and services to our guests/residents.

The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.

The Housekeeper is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.

The Clerk / Skilled Nursing Concierge is often the initial contact and first impression that many people have of the Skilled Nursing Center in Sunrise Senior Living. The Clerk / Skilled Nursing Concierge is responsible for clerical duties that support the Skilled Nursing Center’s operations to include but not limited to maintaining medical records system and filing. Responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state and local standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our guests/residents.

The Resident Care Coordinator (RCC) is responsible for providing overall leadership and management of the Assisted Living, Terrace Club and/or Reminiscence Neighborhoods to which they are assigned. Responsibilities include but are not limited to participating in the evaluation of and service planning for residents, leading the care manager team in the provision of high quality, safe care to residents, collaborating with the Resident Care Director (RCD) when residents require care that is clinical in nature, and creating staffing and scheduling plans for the care manager team. The RCC assists in the recruiting, hiring, and training of team members, and is responsible for team member recognition, engagement and performance management and evaluations.

The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community’s engaging resident centered activities and volunteer programs and services for the community.

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and...

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident’s Individualized Service Plan (ISP), programming, providing outreach and support to families, being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimer’s disease. Responsible for championing the designated care manager concept throughout the neighborhood, assisting in the recruiting, hiring, and training of team members, completing staffing, scheduling and timekeeping review, team member recognition, engagement, and performance management.

The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community’s dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service.

The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community’s dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service.

The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

The Cook uses their knowledge and experience in food production to ensure the proper, timely, and safe preparation and service of food according to established recipes, while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. Responsible to effectively manage all food production in the absence of the Dining Services Coordinator.

The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals.