The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.

The Housekeeper is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.

The Activities Assistant is responsible for assisting with the day-to-day delivery of resident centered activities and programs for the Sunrise Senior Living Community while meeting and/or exceeding Sunrise quality standards. The Activities Assistant will assist in the development and leading of the community’s engaging resident centered activities and volunteer programs and services for the community.

The Reminiscence Coordinator is responsible for providing overall leadership and management of the reminiscence neighborhood. Responsibilities include promoting excellence in resident care in accordance with each resident’s Individualized Service Plan (ISP), programming, providing outreach and support to families, being resourceful and knowledgeable with the Family Resource Library and the evolving information on Alzheimer’s disease. Responsible for championing the designated care manager concept throughout the neighborhood, assisting in the recruiting, hiring, and training of team members, completing staffing, scheduling and timekeeping review, team member recognition, engagement, and performance management.

The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community’s dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service.

The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

The Cook uses their knowledge and experience in food production to ensure the proper, timely, and safe preparation and service of food according to established recipes, while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen. Responsible to effectively manage all food production in the absence of the Dining Services Coordinator.

The Director of Sales (DOS) is responsible for the marketing and sales planning and execution for the community. The DOS is delegated significant and discretionary powers to market their community. The DOS takes the lead in assessing the local market and developing a marketing plan tailored to the geographic region in which the community is located and developing a Sales and Marketing Budget. Through the development of a successful Sales Plan, the DOS will sell the community by advancing leads through the sales process with the objective of reaching and maintaining budgeted occupancy and revenue goals.

The Resident Care Director (RCD) serves as the nursing clinical leader for the community and is responsible to lead and manage the health and wellness along with coordination of care and services to residents within the community. Responsible for oversight and implementation of all Care programs, regulatory compliance, recruiting, and performance management.

The Life Enrichment Manager is responsible for consistently engaging residents in familiar routines of daily living through personalized Life Skills that “Create Pleasant Days” for residents. Life Skills are familiar tasks that residents enjoyed doing in the past that can still bring a sense of success, meaning, and purpose in the present. The Life Enrichment Manager is responsible for designing Life Skills to reflect each resident’s past interests and for providing them with encouragement, prompts, and hands on assistance. The Life Enrichment Manager is responsible for demonstrating the Mission for Sunrise, “To champion quality of life for all seniors” in the Reminiscence neighborhood in accordance with federal, state/provincial, and local laws, standards, and regulations, and Sunrise...

The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen.

The Host / Hostess is responsible for providing resident services during meal periods. Responsible for greeting and seating residents and guests in a professional, courteous manner. Maintains a customer focus attitude supporting the dining room decorum through controlled seating and assistance with service as business requires. Responsible for handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service.

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and...

The LPN Medication Care Manager is responsible for providing the highest degree of quality care and services by administering medication and treatments in a safe organized manner. Responsibilities include but are not limited to administration of medications, documentation of medication administration, conducting SHUs, and providing resident care while demonstrating the Mission for Sunrise Senior Living, “to champion the quality of life for all seniors” in accordance with federal, state/provincial, and local laws, standards and regulations and Sunrise Senior Living policies to promote the highest degree of quality care and services to our residents.

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. The Care Manager provides hands on care and physical and emotional support as outlined in each resident’s Individualized Service Plan (ISP) while maintaining a safe and comfortable home like environment. The Care Manager/“Designated Care Manager” is responsible for demonstrating the Mission for Sunrise Senior Living, “to champion quality of life for all seniors” in accordance with federal, state/provincial, and local laws and regulations and Sunrise Senior Living standards, policies, and procedures to promote the highest degree of quality care and...

The Concierge is often the initial contact and first impression that many people have of Sunrise Senior Living. The Concierge is responsible for greeting potential residents, families, and visitors, managing both external and internal calls, and taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive Director (ED). Responsible for assisting the Business Office Coordinator (BOC)/HR Designee in the community recruitment process, computer data entry, and other assigned general administrative duties as well as monitoring the Bistro area for refreshments, cleanliness, and music and ensuring a pleasant atmosphere.

The Housekeeper is responsible for performing housekeeping and laundry functions in order to create a safe, secure, and inviting environment for residents, families, and team members while meeting and exceeding Sunrise quality service standards.

The Activities and Volunteer Coordinator (AVC) is responsible for developing and leading a successful and engaging resident centered activity and volunteer program for the whole Sunrise Senior Living community.

The Server (Dining Room Care Manager) is responsible for providing dining and table services to residents in the community’s dining rooms and designated areas in accordance with Sunrise Senior Living standards. The Server (Dining Room Care Manager) is responsible for serving as a role model in providing dining service and assisting training care managers, maintaining proper dining room set up, assisting in special events, monitoring appropriate checklists in support of the dining area cleanliness and readiness standards, and assisting in tabletop inventories maintenance. Responsible for handling all food and beverages in accordance with sanitary procedures and standards and complies with all federal, state/provincial, and local regulatory procedures regarding food service.

The Dishwasher is responsible for cleaning and janitorial duties in areas dedicated to the production and consumption of food and beverage, including the kitchen, dining room, bistro, private dining room, serveries/pantries, and any other identified locations. Responsibilities include but are not limited to dish and pot washing, cleaning of general areas and kitchen equipment, and storage and rotation of food and supplies while adhering to all food safety and sanitation requirements and maintaining a safe and orderly kitchen.